Primus Resources

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Frequently Asked Questions

Do you offer a drop shipping service?

Yes we do. Please contact us on 01384414069 or sales@primus.co.uk to find out more.

Do you deliver worldwide?

Yes. We can deliver to most areas. To find out more please contact us on 01384414069 or sales@primus.co.uk

Is there a minimum order?

Nope. We accept orders of any value. Orders under £100 net will be subject to a £7.50 delivery charge. Any order over £100 net for delivery to mainland UK addresses will be carriage paid.

Do you have a showroom and how can I see it?

Yes we do. If you would like to book visit please fill in this form.

Do you exhibit at any trade shows?

Yes we exhibit at trade shows regularly. To view our upcoming events please click here.

How do I place an order?

There are a few ways you can place an order. You can log in and place an order online, you can call us on 01384414069 (or your account manager directly), or you can send us the order via email on sales@primus.co.uk

How do I open a trade account?

Very easily. Just fill out this form and we will be in touch once your account has been successfully created.

Can I access your product images?

Yes you can. Just click the image above which reads "Download Product Images" and you can download the images for our products. You must be logged in to access these.

How can I access prices?

To view our prices you just need to log in and our prices will then become visible. Alternatively you can contact us on 01384414069 or sales@primus.co.uk to request a price list.

How do I return a faulty item?

The first step would be to contact your account manager directly or contact customer services on 01384414069 or sales@primus.co.uk

What are your terms and conditions?

You can view our terms and conditions here.

What payment methods do you accept?

We accept all major credit/debit cards with the exception of American Express. You can also pay via bank transfer but to do this you would need to place the order with your account manager (to find out who this is please contact us on 01384414069 or sales@primus.co.uk).

Are you open over Christmas?

We will be officially closing at 5pm on Wednesday 20th December 2017.

Last orders at 4pm to receive your delivery Thursday 21st December
Orders received after 4pm will be despatched Tuesday 2nd January 2018.

Re-opening at 8am Tuesday 2nd January 2018




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